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**RETURNS & REFUND POLICY**
Thanks for purchasing our products (OR SUBSCRIBING TO OUR SERVICES) at www.candyfoundryllc13.com operated
by CANDY FOUNDRY LLC.
We offer a full money back guarantee on purchases made on our website, but under certain
conditions. We invite you to read the conditions explained in more detail below, in order to see the
condition that applies to your situation, while following the correct procedure
If you are unhappy with the product that you have purchased from us, please let us know. Our Returns &
Refunds Policy gives you 30 days to return or exchange an article purchased online with a valid
receipt. You are eligible for a full refund within 30 calendar days of your purchase.
After the 30 day period, we cannot offer you a refund or exchange. We encourage our customers
to try the product (or service) in the first 7 days after their purchase to ensure it meets your
needs.
To be eligible for a refund or exchange, all physical products must be packed in the original, unmarked
packaging including any accessories, labels, free gifts, bonus item, manuals and documentation that
shipped with the product. If the article is returned unopened in the original box, we will exchange it or offer
you a refund based on your original method of payment excluding any shipping charges (other than the
original shipping costs invoiced).
If you have any further questions or would like to request a refund, please do not hesitate to contact us.
Refunds
Once your returned article is received and inspected, we will send you an email to notify you that we have
received your returned article. We will also inform you if your
refund has been approved or refused.
If your request is approved, your refund willbe processed, and a credit will automatically be applied to
your credit card or original payment method within 14 calendar days. If you have paid for the standard
delivery of the goods, the cost of standard delivery wil also be refunded
In some cases, only partial refunds are granted (if applicable):
Products with obvious signs of use;
Any article that is not in its original condition, is damaged or missing parts for reasons that are not
due to our error; and
Any article returned more than 30 days after delivery
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted
Next contact your bank. There is often some processing time before a refund is posted
If you've done all of this and you still have not received your refund yet, please contact us at
Copyright © 2023 CANDY FOUNDRY LLC - All Rights Reserved.
United States
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